Customer Service

How to order
Sales Tax
Shipping & Handling
Order Confirmation
Volume Discount/Wholesale Account
Return Policies
Secure Shopping Cart

How to Order


Order by Telephone:
Please call Toll Free 1-800-968-1530 to place your order.(10AM-4PM Mon-Fri)

Order by Credit Card:
Payments can be made Online using the following credit cards: Visa , Mastercard , Discover Card , American Express. All amounts are expressed in U.S. Dollars ($).

Order  by PayPal :
Payments can be made through Pay Pal. All amounts are expressed in U.S. Dollars ($). Please note that we can only ship to confirmed / Verified address by PayPal. For other payment methods, please call us.

Sales Tax
There is no sales tax for any order shipped to any state except California state. When checking out from our shopping cart, please select right option to reflect your sales tax status. California State Tax rate will be 8.25%. .

Shipping & Handling
USA Orders will be shipped by UPS ; International orders will be shipped by UPS or Postal Office express mail. Orders coming on weekend will be automatically processed on Monday. Back orders will take longer time to process. We verify each credit card before we ship the merchandise . After you have placed order with us over 72 working hours, you can track your order status online to get tracking number. if your tracking number is not shown on the system. please email at shipping@shop4brand.com to request status.                                     

International Shipping
We ship Worldwide, For international orders, we use UPS world express Or USPS postal office express mail service, Shipping charge for UPS is from $59 to $69 ; for Postal office express mail is from $38 to $43. which depends on Item# and country ship to.                                     

Order Confirmation
Upon receipt of your order, we will notify you via email to confirm the status of the order. once you placed order with us more than 72 working hours, you can track your order status from our web site. So please keep your order number.

Volume Discount/Wholesale Account
We offer competetive prices on volume and wholesale purchases. Discount percentage will be varies based on different items, please send us e-mail to get your volume discount quotation. email at sales@shop4brand.com. To open a wholesale/B2B account , please send request to sam@shop4brand.com.

Return Policies:

Order can be returned or exchanged within 15 days from the date of shipping. There will be $15 handling fee and shipping is non refundable. No Restocking fee.

Returned merchandise must be in original brand new condition, unworn or otherwise used. Plastic cover on the watch or sunglass should not be removed. We absolutely refuse to accept the merchandise that has been worn/or otherwise used. We will not accept any returned merchandise without an (RMA #). Return Authorization Number (RMA #) can be obtained by email to billing@shop4brand.com.

Special orders are not refundable. Wholesale/Volume Discount orders are subject to 15% restocking fee if customer decide not to fulfill the order after sales contract is signed

Send returns to: 13636 Ventura Blvd, Suite 103. Sherman Oaks, CA 91423

Secure Shopping Cart
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, address, telephone number etc. so that it cannot be read as the information travels over the Internet. Our shopping cart will automatically encrypts your credit card data using Secure Sockets Layer protocol ("SSL") while your information is being transferred over the Internet.

Here are two ways to check to verify our shopping cart is secure and all your credit card information is protected.
 

  • When you click on "Checkout" button, you will be directed to secure page where you will put in your payment information. If you can notice, the site address commences with HTTPS instead of just HTTP. HTTPS stands for "Hyper Text Transfer Protocol with Security" and is the first indicator that the page is on a secure site.
     
  • The common browsers (Internet Explorer, Netscape, Opera) and probably many of the others also display a padlock symbol that also indicates that the page is on a secure site. Note that some browsers display this symbol with the padlock open to indicate that the site is not secure. In all cases a secure site is indicated by a closed padlock. So when
    • you click on "Checkout" button, you will be directed to secure page where you will put in your payment information. On this secure page, you will see  a closed padlock icon which indicates you are now in a secure site and all your payment information input in this page will be protected and encrypted.